Code of Conduct
Code of Conduct
This Code of Conduct is a statement of the values that we will uphold in all our dealings and that we will expect others to maintain when working with us.
At the Chilterns Neuro Centre, we believe that all individuals involved with the charity, or working on behalf of people affected by MS, Parkinson’s and strokes should respect one another and work constructively to achieve our common goal of creating a community in which people affected by neurological conditions can live life to the full.
We therefore expect members, carers, trustees, staff, volunteers and visitors and everyone connected with, or acting on behalf of, the Centre to take personal responsibility for the following when visiting the Centre or representing the charity:
- Upholding trust, honesty and transparency in all of our dealings.
- Striving for excellence in everything we do and always giving of our best.
- Ensuring that people come first, and being aware of the impact of decision-making on our people.
- Looking after each other and ourselves.
- Being aware of and respectful of everyone’s need for privacy and dignity.
- Acting with compassion and integrity at all times.
- Respecting and understanding the need for confidentiality.
- Avoiding a culture of blame, but supporting constructively when this would make a positive difference.
- Adhering to all professional standards and regulations that may apply to the Centre and its staff, volunteers and visitors.
- Taking all reasonable steps to ensure your own health and safety, and that of others, and to protect the Centre’s property.
- Being a positive and informed ambassador for the Chilterns Neuro Centre, doing and saying nothing that might damage the charity or its reputation.
- Being inclusive and never discriminating against anyone on the grounds of disability, religion, race, age or sexual orientation.
- Adhering to the Centre’s rules and conventions, especially with regard to appointments, meetings, cancellations and other activities at or organised by the Centre.
- Accepting the need for reasonable training, guidance and support relating to our roles within the Centre.
- Recognising that the Chilterns Neuro Centre is a democratic organisation and abiding by decisions made by its elected committees and working constructively with others to resolve any conflicts which may arise.
- Being committed and reliable in our roles within the Centre, and not using our position to pursue personal issues or policies which might conflict with those of the charity.
- Showing respect at all times for people and property, and not engaging in any form of verbal or physical abuse, understanding that no form of harassment will be tolerated.
Last updated: 6 February 2023